This privacy policy sets out how Marshall Tools Ltd. uses and protects any information that you give Marshall Tools Ltd. when you use this website.

Marshall Tools Ltd. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Marshall Tools Ltd. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from

[15th November 2005].

What we collect We may collect the following information:

  • Name
  • Contact information including address, email address and telephone numbers
  • Demographic information such as post code, preferences and interests
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive.

Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Controlling your personal information You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@marshallprofiles.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Your consumer rights

As a customer of Marshall Tools Intl Ltd. you have several rights in relation to the processing of your personal information, these are:

Right to Access – You may contact Marshall Tools Intl Ltd. at any time to ask what information is hold about you free of charge. Marshall Tools Intl Ltd. are obliged to provide this to you without undue delay up to a maximum of 30 days. Depending on the initial request Marshall Tools Intl Ltd. will issue a Subject Access Request (SAR) form in order to better and more quickly identify you and your records. Should Marshall Tools Intl Ltd. require more than 30 days to process your request Marshall Tools Intl Ltd. will contact you within the 30 day period and let you know.

Right to accuracy – Marshall Tools Intl Ltd. takes all necessary steps to ensure information collected is accurate, however should you believe or discover the information held about you is inaccurate you can contact us using the details in the Contact Us section below and ask us to correct it.

Right to object – If you are not satisfied in any way with how Marshall Tools Intl Ltd. is processing your information you may communicate using the details/methods provided in the Contact Us section and explain why you object. You may ask Marshall Tools Intl Ltd. to restrict or completely stop processing your information. Dependent on the legal basis upon which we are processing it, if Marshall Tools Intl Ltd. should not agree to this we will let you know together with the reason why. If you are still not satisfied with our response you may then further appeal this decision by escalating the matter to the ICO whose details are also listed in the Contact Us section.

Right to erasure – You may ask Marshall Tools Intl Ltd. to remove all information that relates to you using the details listed in the Contact Us section. Dependent on the legal basis upon which your personal data is being processing should we not agree to this Marshall Tools Intl Ltd. will let you know together with the reason why. If you are still not satisfied with the response you may then further appeal this decision by escalating the matter to the ICO whose details are also listed in the Contact Us section.

Right to

Portability – You can ask Marshall Tools Intl Ltd. to provide any information held about you to another organisation in a universally compatible format. Again you may make this request using the details shown in the Contact Us section.

Contacting us

You can exercise any of the rights listed above, this is known as a Data Subject Request (DSR) and should be made in writing.

This should be printed, signed & returned to Marshall Tools Intl Ltd. together with 2 forms of ID, one of which must include a signature.

Proofs of identity can include:

  • Your full name and address
  • Your Repaircare Job Number
  • A copy of one of these proofs of identity, one of which must include your signature:
  • Birth Certificate
  • Passport
  • Driver’s License
  • Credit or debit card statement
  • Utility bill
  • Child benefit book
  • Pension book

Return this information to us by post:

Data Protection Office
Marshall Tools Intl Ltd.,
Unit L5B,
Smithstown Ind. Est.
Shannon,
Co. Clare,
V14 RH58,
Ireland.

CUSTOMER SERVICE NO: +353 (0)61 364085 Email: info@marshallprofiles.com

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect